Program Policies

All schedules may change without prior notice, depending on staff availability & other considerations. Every effort is made to notify the members when changes are made. Please read the notices posted in the gym lobby and visit our website for all current schedules (www.dreamsgymnasticsacademy.com)

 In the event a member misses a class due to no fault of Dreams Gymnastics Academy Ltd., a make-up class may be possible but not guaranteed. In the event where Dreams Gymnastics Academy Ltd. is responsible for a missed/canceled class, a make-up will be scheduled; however, in the event a make-up cannot be scheduled, the member shall be issued a Credit Note (applicable to other sessions or products redeemable at Dreams Gymnastics Academy Ltd.) or a refund for the portion missed. A member can attempt to book a make-up during their session, on a first-come/first-served basis through their Jackrabbit account. Make-up classes are not transferable to other members or sessions. Make-up classes MUST be done within a class that is NOT already full (we will check availability for you). 

If a child arrives fifteen (15) minutes or more after the beginning of his/her class, he/she will not be admitted into the gym (This does NOT necessarily entitle the member to a make-up class).

If the member is not completely satisfied immediately AFTER the first scheduled class of a session, Dreams Gymnastics Academy Ltd. will give a refund (no questions asked). This offer takes effect only if the member contacts the office within 48 hours after the first scheduled class. After that, Dreams Gymnastics Academy Ltd. will give a refund for the remaining classes ONLY if a medical note is provided. If no medical note is provided and the 48-hour timeline has been passed (i.e. withdrawal is not due to injury), then a credit note may be issued for the dollar amount of the remaining classes. All withdrawals (refunds and credit notes) will be subject to a $ 10.00 administrative fee. A membership refund is only applicable if the membership was purchased for the same session as the class refund requested. Such a refund will be issued prior to the end of the session. Credits must be used within ONE YEAR (from the date of issue) and credits are only be valid with presentation of the actual credit note. For both credits and refunds, Dreams Gymnastics Academy Ltd. reserves the right to make exceptions on a case-by-case basis.

Families enrolling more than 1 child receive a 10% discount (applicable to the lesser tuition). This discount is also non-transferable. It is calculated before G.S.T. & is not applicable to the annual membership fee. This discount does not apply to the Competitive program athletes. Please inquire about special Government subsidized programs at our Business Office.

For recreational members, class viewing is allowed, but we strongly recommend that parents/family/friends view every other class in order for the child to develop listening skills & autonomy. Addressing your child during class is not allowed; Parents & siblings are not allowed on the gym floor. Please keep conversations in a low voice in the viewing area. Viewing is also available through Spot TV. For more information or to create an account link is available just below.

Dreams Gymnastics Academy Ltd. is not responsible for lost or stolen property. Look for lost items in our “Lost & Found” bin, located at the entrance of the lobby.

The gym is a “no-shoes” facility. Members & visitors are ALL required to take their footwear OFF upon entering the facilities & to place it on the boot-rack in the lobby.  

When taking pictures, please make sure that you are ONLY taking pictures of your child(ren) and that your flash is turned OFF. Use of video Cameras must be pre-approved by Dreams Gymnastics Academy Ltd. prior to use.

A public phone is provided in case of Emergency & is located at the front desk (lobby).

MEDICAL or FIRE: 911   

Dreams Office: 780-440-0014

City of Edmonton “Power Return info/24hrs”:  780-412-4500 

Atco Gas Emergency:  1-800-511-3447